Effective Date: January 30, 2025
Culligan Technology LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
Contact Information
We may collect the following contact details:
- Name
- Address
- Phone numbers
Identification Information
Where applicable, we may collect:
- Government-issued ID numbers
Billing Information
For service transactions, we may collect:
- Payment details
- Transaction history
Technical Information
System Data
We collect information about the systems and networks we manage to provide IT and security services.
Usage Data
We collect details on how our services are accessed and used, including:
- IP addresses
- Browser types
- Access times
- Pages viewed
- Other automatically collected technical data
Client Data
Service Data
This includes:
- Support requests
- Service logs
- Performance metrics
Communication Data
This includes:
- Emails
- Chat logs
- Other communications between you and Culligan Technology LLC
How We Use Your Information
To Provide Services
- To set up, manage, and maintain your IT systems.
- To monitor and improve the performance and security of your systems.
- To respond to your inquiries and support requests.
To Improve Our Services
- To analyze usage patterns and improve service offerings.
- To conduct research and develop new services and features.
To Communicate with You
- To send administrative information, such as updates to our policies and terms.
- To send marketing communications, where permitted by law.
For Legal and Compliance Purposes
- To comply with legal obligations and protect our rights and the rights of our clients.
Sharing Your Information
Third-Party Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as:
- Data centers
- Payment processors
- Customer support platforms
- Cybersecurity vendors
Legal Requirements
We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfer
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
- Physical security controls
- Technical safeguards
- Administrative protocols designed to ensure data integrity and confidentiality
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights and Choices
Access and Update
You have the right to access and update your personal information. You can do this by contacting us directly.
Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us.
Data Deletion
You may request the deletion of your personal data, subject to legal and contractual restrictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and indicating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Culligan Technology LLC
405 Illinois Ave
Holton, KS 66436
Phone: 785-364-6736
Email: support@culligantech.com
Culligan Technology LLC 